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CHD MERIDIAN HEALTHCARE, LLC

TERMS AND CONDITIONS OF USE

Please read these Terms and Conditions carefully before using this Website.

These Terms and Conditions govern your use of all Websites (each a “Website” and collectively, the “Websites”) that are (1) owned, operated and maintained by CHD Meridian Healthcare, LLC and its affiliated companies, or (2) operated and maintained for CHD Meridian Healthcare by its service providers and other subcontractors.  The Websites include www.chdmeridian.com and www.i-trax.com.

            We refer to CHD Meridian Healthcare, its affiliated companies, and CHD Meridian Healthcare’s service providers and other subcontractors in these Terms and Conditions as “we,” “us” or “our.”  We refer to all applications available through this Website as “Our Applications.”  Our Applications include, but are not limited to, Health Essentials, Tracker, Trale Health Risk Assessment, MyRX, OneRX, and ADAM.

1.         Binding Nature of These Terms and Conditions.

            These terms and conditions are binding.  If you do not agree to these terms and conditions, please do not use this Website.  If you use this Website, it means that you accept and agree to these Terms and Conditions.

            We may revise or update these Terms and Conditions as needed and advise you of material changes by posting a notice on this Website.  Your continued use of this Website after we revise or update these Terms and Conditions means that you agree to and accept those revisions and updates.

2.         This Website Does Not Provide Medical Advice.

            If you think you may have a medical emergency, please call 911 immediately.

            The content on this Website, including for example and without limitation, audio, photographs, illustrations, graphics, other visuals, text, articles, interactive tools, video, copy, and software (collectively, the “Content”) is for informational purposes only.  Content may not be complete.  Content is not, and should not be considered a substitute for, professional medical advice, diagnosis or treatment by your healthcare provider.  Always seek the advice of your healthcare provider about your medical condition.  Do not delay seeking professional medical advice because of something you read on this Website. 

3.         Proprietary Rights.

Protected Material” includes: (1) this Website, Content and Our Applications; (2) all code, data and material that make up or operate the preceding; (3) the look, feel, design and organization of this Website; and (4) any copyright, trademark right, patent right, database right, moral right, sui generis right and other intellectual property and proprietary right in any of the preceding.  As between you and us, we own, solely and exclusively, all right, title and interest in and to Protected Material.  You do not own Protected Material even though you have our permission to use this Website. 

Trademarks” include registered and unregistered trademarks, logos, service marks and trade names displayed on this Website, the Content or Our Applications.  We, our service providers or other subcontractors own all Trademarks.  This Website does not grant, and nothing on this Website will be construed as granting by implication, estoppel or otherwise, a license or right to use any Trademark without our written permission of the applicable owner. 

Please do not misuse our Protected Material and Trademarks.  Our Protected Material and Trademarks are protected by copyright, intellectual property and other laws.  We, our service providers and other subcontractors reserve to us all rights not expressly granted in these Terms and Conditions of Use.  We will also aggressively protect our right to Protected Material and Trademarks to the fullest extent of the law.

4.         Limited License.

            (a)        Content.  If you are using this Website to view or access Content, we grant you a limited, non-exclusive, non-transferable and revocable license to view or access Content on your computer or other internet compatible device, and to download or make single copies or prints of the Content, solely for your personal, internal, noncommercial use.  All prints or copies of Content must include the following copyright notice:  “Copyright (c) 2006-2007 CHD Meridian Healthcare, LLC.  All rights reserved,” and all other copyright and proprietary rights notices included in the Content. 

           (b)        Our Applications.  We grant you a limited, non-exclusive, non-transferable and revocable license to use Our Applications in non-printed, machine-readable form, so long as you are complying in all respects with these Terms and Conditions. 

5.         Privacy and Security of Your Personal Information.

            (a)        Your Personal Information.  You may be asked to provide certain personal information to us when you use this Website or Our Applications.  We are committed to protecting the privacy of this personal information.  This information is subject to our Privacy and Security Policy, which is part of these Terms and Conditions.  Further, you grant us and the persons and entities involved in the operation of this Website and Our Applications the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of this Website and Our Applications to the extent permitted by applicable law.  We cannot and do not assume any responsibility or liability for the personal information you submit to Our Applications.  You are also solely responsible for the accuracy of this personal information and you must keep it current. 

            (b)        Other Submissions.  Unless specifically requested, such as when using Our Applications, we do not solicit or wish to receive from you any confidential, secret or proprietary information or other material.  Any information you submit or send to us, including creative works, demos, ideas, suggestions, concepts, methods, systems, designs, plans, techniques or other materials (collectively, “Submitted Material”), will be deemed not to be confidential or secret, and may be used consistent with our Privacy and Security Policy and applicable law.  By submitting or sending Submitted Material to us, you represent and warrant that Submitted Material is original to you, that no other party has any rights to Submitted Material, and that any “moral rights” in Submitted Material have been waived.  By submitting or sending Submitted Material to us, you also grant us a royalty-free, unrestricted, worldwide, perpetual, irrevocable, non-exclusive and fully transferable, assignable and sublicensable right and license to use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such material.  We cannot be responsible for maintaining any Submitted Material that you provide to us, and we may delete or destroy it to the extent permitted by applicable laws.

6.         Passwords; Use of Personal Information; Other Acknowledgements.

Our Applications allow access only to users with a valid password.  You must take all necessary steps to ensure that no unauthorized person has access to your password or account.  It is your sole responsibility to:  (A) control the dissemination and use of activation codes and passwords; (B) authorize, monitor, and control access to and use of your account and password; and (C) promptly inform us of any need to deactivate a password. 

            If you are accessing personal information that is not yours, you specifically verify, agree and acknowledge, as the context may require, that: 

  • You are either (1) a parent or guardian of the person whose information you are accessing, or (2) an individual with an express written permission to access the information.
  • You may only retrieve information from this Website or Our Applications if you stored it or with express permission of the information’s owner.  You understand and acknowledge that you may retrieve this information only as permitted under the Health Insurance Portability and Accountability Act of 1996 and the regulations promulgated thereunder (“HIPAA”) and applicable state law, rules or regulations.
  • You may not reproduce, distribute or disclose any information provided through Our Applications to any person other than (1) the individual to whom that information pertains, (2) to that individual’s parent or guardian, (3) to other individuals and entities permitted to receive the information under HIPAA and applicable state law, rules or regulations, or (4) any other individual or entity with prior consent of the owner of the information.
  • Any unauthorized retrieval or usage activity may be grounds for terminating your use of this Website and/or Our Applications, and may violate state and federal civil and criminal laws.

7.         Restrictions on Use of this Website.

You may not:

  • Download, display, copy, reproduce, distribute, modify, perform, transfer, create derivative works from, sell or otherwise exploit Protected Material or other user’s information for any commercial purpose or to obtain direct financial gain (e.g., mass marketing);
  • Insert your own or a third party’s advertising, links, branding or other promotional content into the Protected Materials;
  • Use any resources of this Website for chain letters, junk mail, “flooding” servers with requests, “spamming” solicitations (commercial or non-commercial) or bulk communications of any kind;
  • Attempt to gain unauthorized access to our computer systems or other computer systems through the Website or other means;
  • Engage in “spidering,” “screen scraping,” “database scraping,” harvesting of email addresses, wireless addresses or other contact or personal information, or other automatic means of obtaining lists of users or other information from this Website;
  • Attempt (or encourage or support anyone else’s attempt) to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with the Protected Material; 
  • Send, upload, transmit, distribute, post or otherwise publish on this Website, any message or material that:  (a) is unlawful, fraudulent, harassing, libelous, defamatory, abusive, threatening, harmful, vulgar, obscene, profane, pornographic, sexually explicit, indecent, or racially offensive; (b) constitutes or encourages conduct that could lead to criminal or civil liability; (c) restricts or inhibits any other user from using and enjoying this Website; (d) violates, plagiarizes or infringes on the intellectual, proprietary or other right of others; (e) contains or leads to a virus, spyware, or other harmful component; or (f) constitutes or contains false or misleading indication of origin, endorsement or statement of fact;
  • Impersonate any other person or entity, whether actual or fictitious, including the employees, staff members or agents of CHD Meridian Healthcare;
  • Misrepresent your affiliation with any person or entity, including, but not limited to, with CHD Meridian Healthcare; or
  • Use an inappropriate, offensive or otherwise objectionable member name. 

8.         Communication on this Website and Other Public Forums.

(a)        Communication.  Certain functions of this Website may permit you to communicate by secured messaging, or via other means, such as chat services, bulletin boards, blogs and other communication forums.  You alone are responsible for the content of your messages, and the consequences of these messages. 

(b)        Editorial Control; Disclosure.  We may monitor or review all information posted to this Website or Our Applications.  Although we are not responsible for information posted by users, we reserve the right to disclose such information as necessary to satisfy our legal obligations or government requests.  We may also edit, remove or refuse to post any information that we believe is objectionable, violates these Terms and Conditions, our policies or applicable law. 

9.         Disclaimer of Warranties; Limitation on Damages; Risk of Loss.

            (a)        Disclaimer of Warranties.  THIS WEBSITE, ITS CONTENT AND OUR APPLICATIONS ARE PROVIDED ON AN "AS IS," “AS AVAILABLE” BASIS.  CHD MERIDIAN, ITS SUBSIDIARIES, ITS AFFILIATED COMPANIES, AND THEIR DIRECTORS, OFFICERS, MEMBERS, MANAGERS, EMPLOYEES, AFFILIATES, LICENSORS, AND SUPPLIERS (COLLECTIVELY, “CHD MERIDIAN PARTIES”) DISCLAIM, TO THE FULLEST EXTENT PERMITTED BY LAW, ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY FOR INFORMATION, DATA, DATA PROCESSING SERVICES, UPTIME OR UNINTERRUPTED ACCESS, ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, USEFULNESS, OR CONTENT OF INFORMATION, AND ANY WARRANTIES OR TITLE, MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. 

            CHD Meridian Parties make no representations or warranties about the accuracy, reliability, completeness or timeliness of the Content, Our Applications, links or communications provided on or through the use of this Website. 

            When using this Website, Content and Our Applications will be transmitted over the Internet, a medium that is beyond our control and jurisdiction.  Accordingly, we assume no liability for or relating to the delay, failure, interruption or corruption of any data or other information transmitted over the Internet in connection with the use of this Website or Our Applications.

WE MAKE NO WARRANTY THAT THIS WEBSITE WILL MEET USERS’ REQUIREMENTS.  NO ADVICE, RESULTS OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THIS WEBSITE CREATES ANY WARRANTY NOT EXPRESSLY MADE HEREIN. 

You and your healthcare provider are responsible FOR ensuring the use of independent professional judgment in making diagnostic, treatment or other decisions.

WE TRY TO ENSURE THAT THE INFORMATION POSTED ON THE WEBSITE IS CORRECT AND UP-TO-DATE.  WE RESERVE THE RIGHT TO CHANGE OR MAKE CORRECTIONS TO ANY OF THE INFORMATION PROVIDED ON THIS WEBSITE AT ANY TIME AND WITHOUT ANY PRIOR WARNING.  WE CANNOT, AND DO NOT, GUARANTEE THE CORRECTNESS, PRECISION, THOROUGHNESS OR COMPLETENESS OF ANY OF THE INFORMATION AVAILABLE ON THE WEBSITE, NOR WILL WE BE LIABLE FOR ANY INACCURACY OR OMISSION CONCERNING ANY OF THE INFORMATION PROVIDED ON THIS WEBSITE.

WE DO NOT ASSUME ANY RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THIS WEBSITE OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO, OR AUDIO FROM THIS WEBSITE.  IF YOU ARE DISSATISFIED WITH THIS WEBSITE, YOUR SOLE REMEDY IS TO DISCONTINUE USING THIS WEBSITE. 

            (b)        Limitation of Damages.  IN NO EVENT WILL CHD MERIDIAN PARTIES BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL AND PUNITIVE DAMAGES, PERSONAL INJURY/WRONGFUL DEATH, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING OR ARISING FROM, OR DIRECTLY OR INDIRECTLY RELATED TO, THE USE OR INABILITY TO USE THIS WEBSITE, THE CONTENT, FUNCTIONS AND MATERIALS RELATED THERETO, OR OUR APPLICATIONS, OR YOUR PROVISION OF INFORMATION VIA THE WEBSITE (WHETHER SUCH CAUSE OF ACTION IS BASED ON WARRANTY, CONTRACT, TORT, INCLUDING WITHOUT LIMITATION NEGLIGENCE OR ANY OTHER LEGAL THEORY), REGARDLESS OF WHETHER CHD MERIDIAN PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

            Our liability to you arising from these Terms and Conditions, or your use of the WebSite (whether for breach of warranty, breach of contract, negligence, strict liability in tort, or any other legal theory) will not exceed the amounts you actually paid to us for the use of this WebSite, Content or Our Applications during the three (3) months prior to the occurrence of the first claim or cause of action. 

            (c)        Limitation of Period.  Any claims arising in connection with your use of this Website, Content, Protected Material, or Our Applications, must be brought within one (1) year of the date of the event giving rise to such action occurred.  Remedies under these Terms and Conditions are exclusive and are limited to those expressly provided for in these Terms and Conditions. 

            (d)        Assumption of Risk.  Unless provided specifically otherwise in these Terms and Conditions, you are using this Website, the Content, the Protected Materials, and Our Applications at your own risk. 

10.       Advertisements and Links. 

           (a)        Third Party Websites.  We do not endorse the content on any other website.  We are not responsible for the content of linked third-party sites, sites framed within this Website or third-party advertisements, and we do not make any representation regarding their content or accuracy.  Your use of third party websites is at your own risk and subject to the terms and conditions of use for such websites.  We do not endorse any product advertised on this website. 

           (b)        Linking to the Website.  If you include a link from any other website to this Website, such link must open in a new browser window and link to the full version of an HTML formatted page of this Website.  You are not permitted to link directly to any Content, such as using an “in-line” link to cause the image hosted by us to be displayed on another website.  You may not download or use images hosted on this Website on another website.  You may not “frame” our Content with third-party content, materials or branding.  We reserve the right to demand that any link to this Website be discontinued and to revoke your right to link to the Website from any other web site at any time upon written notice to you.

11.       Indemnity.

You agree to indemnify and defend CHD Meridian Parties from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions.  We may assume, at our expense, the defense of any matter subject to this provision, and you agree to cooperate in the defense of such matter.

12.       U.S. Restricted Rights.

Our Applications are made available only with RESTRICTED RIGHTS.  All use, duplication, or disclosure of the product or any of its content, software, interfaces or other features by the United States Government is subject to restrictions as set forth in subparagraphs (c)(1)(ii) of the Rights in Technical Data Computer Software Clause at DFARS 252.22-70013 and/or subparagraphs c(1) and c(2) of the Commercial Computer Software Restricted Rights Clause at 48 CFR Section 52.227-19, as applicable.  The contractor/vendor/manufacturer is CHD Meridian Healthcare, LLC, 4 Hillman Drive, Suite 130, Chadds Ford, Pennsylvania 19317, United States of America. 

13.       Termination.  

You agree that we may terminate, change, suspend or discontinue our agreement with you for any reason, including, without limitation, if you breach any provision of these Terms and Conditions or if we believe that you have violated or acted inconsistently with the letter or spirit of these Terms and Conditions or applicable law, or for any other reason without notice or liability.  If you are a party to a separate service agreement, termination of that service agreement will be controlled by the applicable provision of that service agreement.  CHD Meridian maintains a policy that provides for the termination in appropriate circumstances of the Website use privileges of users who are repeat infringers of intellectual property rights.

14.       Governing Law.

These Terms and Conditions are governed by the internal substantive laws of the Commonwealth of Pennsylvania, without respect to its conflict-of-laws principles.  Our failure to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision.  If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision will not affect the validity of the remaining provisions of these Terms and Conditions, which will remain in full force and effect.  No waiver of any of these Terms and Conditions will be deemed a further or continuing waiver of such term or condition or any other term or condition.

15.       Jurisdiction. 

You expressly agree that exclusive jurisdiction for any dispute with us, or in any way relating to your use of this Website or Our Applications, resides in the courts of the Commonwealth of Pennsylvania located in Philadelphia County and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the Commonwealth of Pennsylvania located in Philadelphia County in connection with any such dispute including any claim involving us or our directors, officers, members, managers, employees, affiliates, licensors and suppliers. 

16.       Notices and Our Contact Information. 

We will give you notice under these Terms and Conditions by means of electronic messages through this Web Site or Our Applications, by a general posting on this Website or Our Applications or by conventional email or mail to the address provided by you through this Website or Our Applications.  Notices by you may be given by conventional postal mail addressed to: CHD Meridian Healthcare, LLC, 4 Hillman Drive, Suite 130, Chadds Ford, Pennsylvania 19317, United States of America. 

17.       Complete Agreement. 

           These Terms and Conditions constitute the entire agreement between you and us with respect to the use of this Website, Content or Our Applications.  Your use of this Web Site is also subject at all times to our Privacy and Security Policy. 

Last Updated:  December 2006

Copyright © CHD Meridian Healthcare, LLC  All rights reserved.

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